Last Updated: December 3, 2024
Metro Tech One (“we,” “us,” “our”) is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our website or providing your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide better services and ensure a seamless experience. The types of information we collect include:
A. Personal Information
- Contact Details: Name, email address, phone number, and physical address.
- Service Details: Information related to your inquiries or requests for HVAC and refrigeration services.
B. Non-Personal Information
- Usage Data: IP address, browser type, pages viewed, time spent on pages, and referring URLs.
- Device Information: Information about the device you use to access our website, including its operating system and settings.
C. Cookies and Tracking Technologies
- Cookies, web beacons, and similar technologies to analyze user behavior, improve website performance, and enhance user experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- To Provide Services: Process service requests, respond to inquiries, and schedule appointments.
- To Communicate: Send updates about our services, special promotions, and service notifications.
- To Improve: Analyze usage patterns to optimize website functionality and user experience.
- For Security: Protect our systems, prevent fraud, and ensure compliance with applicable laws.
3. How We Share Your Information
We respect your privacy and only share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors).
- Legal Compliance: When required by law, court order, or government regulation.
- Business Transfers: In case of a merger, sale, or transfer of assets, your information may be transferred to the successor entity.
We do not sell, rent, or trade your personal information to third parties.
4. Data Security
We implement robust security measures to safeguard your information, including:
- Secure servers and encryption to protect sensitive data.
- Regular system updates and security audits.
- Restricted access to personal information within our organization.
While we strive to protect your information, no system is completely secure. Use our website at your own risk.
5. Your Rights
You have the following rights regarding your personal data:
- Access and Update: Request access to the data we hold about you and make corrections.
- Deletion: Request that we delete your personal data where applicable.
- Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in the email.
- Cookie Management: Disable cookies through your browser settings or use browser extensions to block tracking.
6. Cookies Policy
Cookies are small data files stored on your device. We use cookies to:
- Understand and analyze user behavior.
- Personalize content and improve your experience.
- Monitor website performance.
You can choose to disable cookies, but some features of our website may not function as intended.
7. External Links
Our website may include links to third-party websites. Metro Tech One is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
- Phone: +1 202 604 2657
- Email: info@metrotechone.com
- Address: Visit our Contact Page for details
By continuing to use our website and services, you acknowledge and agree to the terms of this Privacy Policy.